Surabaya - Post Report Question and Answers
Are qualified veterinarians and/or good kennel services available? Do animals need to be quarantined upon entry to the country? Are there other considerations regarding pets that are particular to this country?
Getting an animal into the country is possible, but is expensive (US$1000-$3000 per animal) and emotionally draining. Contact the Community Liaison Office (CLO) for details. - Nov 2018
yes. not sure of details. - Oct 2015
Veterinary care in Surabaya is horrible. Please be aware of this if you are thinking of bringing your pet. Also be advised that having a dog will make it extremely difficult to find a housekeeper. Animals destined for Surabaya must arrive through Jakarta, as Juanda Airport does not have adequate kennel facilities. There is a 14-day quarantine period for all animals. Members of Diplomatic Missions can have this waived and do a home quarantine instead. All animals, regardless of quarantine location will spend one night in Jakarta's quarantine facilities in order to be evaluated by a Dept. of Agriculture inspector. Transportation from Jakarta to Surabaya can be done overland (24-36 hours) or via a Lion Air flight to Surabaya. You will need to contract a pet importer to navigate the bureaucracy of pet importation. Groovy Pets and JakPetz are two popular, reputable companies. - Apr 2015
No. - Oct 2012
Yes. - May 2012
No quarantine, but be prepared to pay up to $3000 in entry fees to the Indonesian government for each dog, plus the normal fees for shipping a pet. Most expats use the company Groovy Pets - Oct 2010
We got our pets there, but I think there is some quarantine required, but reasonable. Certainly not months or anything like that. - Aug 2009
